Volume 3, Number 1 (2012)

CONTENTS

Critical Success Factors for Entrepreneurs: A Comparison between the Mbarara Municipality in Uganda and Nnewi Cluster in Nigeria
pp. 1-16
Authors: Arthur Nuwagaba, Ijeoma Ezeasor and Hope N. Nzewi

Benefits and Key Challenges of implementing Customer Relationship Management: A Case Study analysis of a Software services company
pp. 17-29
Authors: Pradeep Kootelu Sundar, H. N. Narasimha Murthy and P. S. Yadapadithaya

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